How to access account information on PARENT PORTAL: Everyone registered for  Mid Hudson Heatwaves swim team has  an account  with the registration platform active.com. You need to access your parent portal account directly from the link provided in our webpage, go to:  https://www.midhudsonaquatics.org/ and then click on PARENT PORTAL 

What is  your PARENT PORTAL  account?  This is the parents and the swimmers personal  registration information.  After logging in into your account , you will be able to:

Register for the team upcoming training sessions.

Update Credit Card(s) Saved Online in “My Wallet”: When adding a credit card, there will be an option to have it set as the primary Credit Card.Selecting this option, will make that card available for recurring payments and other charges added to the account

Update Credit Card Used for Automatic Payments: If a credit card used to pay recurring fees failed, that specific card needs to be updated to continue payment. Updating the credit card in the “My Wallet” area does NOT correct the bad credit card for the recurring team fees.

Make Payment on an Outstanding Balance: Pay off any current and outstanding balances.

Accept Meet Invite: When a meet has been setup by the team administrator and the appropriate athletes have been invited to attend the meet, families will receive an email to sign up for either the specific events or simply commit to the meet and the coach will choose the specific events. During the window of time in which families can declare, varied for each meet, families can go back to the same area to make edits to your commitment.

View Order History: Once logged into the ParentPortal click on “Order History” to see all fees and payments made on the account. This area also displays unpaid fees and can be paid here.

Purchase Add On Products: After registration, families can purchase additional items later on, like swim caps, t-shirts and anything else made available initially at the time of registration.

View Athletes Attendance: Once logged into the ParentPortal, click on “Home” > “Attendance”and then choose between “Session Schedule” and “Attendance Report” to view the days of practice, any practice notes, attendance and percentage of participation.

Personal Best:Once logged into the ParentPortal, click on “Home” > “Personal Best” and then click on the “+” sign to the left of the athlete’s name to view the athlete’s best times associated with the set filters.

View Meet Results:Once logged into the ParentPortal, click on “Home” > “View Meets”. Once the meet results have been uploaded by the team administrator, the athlete’s times will be displayed below the “Completed Meets” section.

View Volunteer Commitment: Once logged into the ParentPortal, click on “Schedule” at the top of the page.  

Edit Team Registration:  Used to make a correction or edit fields collected during the registration process like t-shirt size and phone numbers. Some fields can only be edited by the team administrator to protect records.

Change Password to ParentPortal

Edit Login Email Address